“I want to take a moment to thank you for your excellent seminar on Professional Development. All of our employees came away with much valuable information. We have many first time employees who are directly out of college. From handshakes to voice mail tips and email etiquette, you presented essential business strategies that they will be able to use for the duration of their careers. I would definitely recommend this seminar to all employees, new entrants into the business world as well as more advanced professionals. This is information that can improve personal performance as well as company profits.”
Valerie Amundson, Office Manager - WATERSTONE Financial Services
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“I want to extend my thanks to you for speaking at the IAAP Illinois Division Professional Enrichment Program (PEP). Your presentation was very well received by our attendees. You were enthusiastic, offered solid principles and provided great learning experiences for us on our journey to professional presence. Please accept the thanks of the entire Lake County Chapter for being a very enlightening speaker!”
Fran Puchli, CAP - President Lake County Chapter
International Association of Administrative Professionals.
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"Cathy, The presentation skills workshop you presented at the Deerfield Public Library exceeded our expectations. I particularly appreciated all the time you took to get to know us, the extra attention you gave our attendees who needed it the most, and your energy and enthusiasm for this project from beginning to end. It was a real pleasure working with you – for I always felt we were collaborating – to create a platform of confidence and professionalism for our staff. Many, many thanks."
Jody Wilson, Community Outreach Coordinator - Deerfield Public Library
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“Cathy, The Chicagoland offices of the American Lung Association of Illinois would like to thank you for equipping our staff with your informative, enthusiastic and powerful messages on Professional Development. Your refresher of time honored etiquette applied to modern technical communication methods heightened our self awareness and challenged us to sharpen our professional presence at many levels. Your dynamic approach to professional communication has proven infectious to our staff and will in turn benefit the 10’s of 1,000s of Illinoisans we serve daily in Chicago and the Collar Counties. Once again, thank you!”
Sherrill Keefe ,Tobacco Projects Manager
AMERICAN LUNG ASSOCIATION of ILLINOIS
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“Teaching is an art and a process of helping people learn. A valuable part of the process is to receive feedback from our students. Enclosed are some comments received from the attendees in your classes. Congratulations! Your students have given you a very favorable evaluation. Best wishes on your continued experience of teaching adults.”
"Cathy is an excellent instructor" --------- “This was a great program for office employees"
“I especially enjoyed the open class interaction”----- “Email guidelines were so helpful"
“Cathy ‘s ability to address one-on-one issues was effective”
Robyn Bailey, Director, Community and Adult Education
Alliance for Lifelong Learning - Oakton Community College
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"Your professional image message continues to validate what is required to set our agencies apart from the competition we face in the marketplace. Your presentation hit a home run with our agents and their staffs. Not only were you informative, but you kept the group involved for the entire time. Thank you for your common sense approach to business as it should be conducted in the 21st Century. We will recommend you to all of our associates.”
STATE FARM INSURANCE - Great Lakes Region
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"I had the pleasure of working with Cathy Emma for an Insurance Staff Institute I was coordinating in the Chicagoland area. She had been highly recommended by one of my peers at State Farm Insurance. I was looking for an energetic, qualified Business Etiquette coach with strategies that could be easily utilized. What we received with Cathy Emma was all that, and then more. She delivered an energetic key note speech that was deliberate in its message and empowered our audience to want to deliver outstanding customer service. I look forward to future encounters with Cathy Emma and would highly recommend her services."
Morgan Foster, Agency Field Executive - STATE FARM
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“I would like to thank you for presenting your Professional Skills Development class to our team. You are a dynamic speaker, and your enthusiasm and professionalism scored a direct hit with our company’s visions and goals. With the rapidly increasing technology changes, your class covers an extremely broad range of topics which addresses the most important needs of every person in business today. In today’s competitive business environment, it is especially important to learn and refresh important business etiquette strategies. It was my sincere pleasure to work with you and I hope that we can collaborate again in the very near future.”
KEVIN AMBROSE, Vice President - RR DONNELLY
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"After 2 years of training in professional paid public speaking, Cathy Emma’s coaching put the finishing touches on my presentations. She’s been instrumental in helping me develop new concepts plus refining my positioning, speed of delivery, and voice techniques on existing speeches. Cathy’s also an expert when it comes to improving business communications in all media formats. I highly recommend Cathy Emma for all your communication coaching needs."
KATHLEEN GRAHAM, Principal - HQ SEARCH, INC.
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“Coaching with Cathy Emma has given me the tools to protect my voice and become a vocal athlete. Prior to coaching with Cathy, my back to back multiple speaking events were a strain. Now, my frequent presentations are done with ease and confidence. Cathy is also an ace at editing speaking text. She helped me condense my material, but with such skill that all my messages were retained with added clarity. For professional speakers, Cathy is a critical resource and I highly recommend her services."
STEFANIA AULICINO, President - CapitalLinkUSA
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“Your presentation was definitely the high point of our quarterly meeting! The agents enjoyed all the wonderful guidelines for using our voices to present a current, positive and professional image. Phones, cell phones and voice mail are so important in our business and learning how to maximize the effectiveness of these tools is definitely a priority. We have had so much positive feedback from our agents. Thank you for a great program."
CENTURY 21TEFANIA
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We, as professional speakers, are the vehicles that deliver the message. Working with Cathy Emma is like fine tuning your car. Her communication skills coaching helped me to improve my performance from writing to speaking. Everyone needs regular communication tune ups!
Amy Basic, VP at Segami Consulting - Keynote Event Speaker
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“I was privileged to co-present "Professional Impressions" with Cathy Emma at an event sponsored by the National Speakers Assn.'s Illinois chapter. Cathy is a knowledgeable, enthusiastic presenter who is passionate about helping speakers take the best possible care of their voice and has compiled myriad ways to do so. Her advice easily translates to anyone who communicates verbally as part of their job.”
Lillian Bjorseth , President and CEO , Duoforce Enterprises, Inc.
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“Quite simply Cathy Emma is very good teacher and coach. Work with her and you will appreciate the difference as she brings your communication skills to the next level. She is a small lady who punches like Mike Tyson and is never afraid to offer honest commentary. I continue to learn a lot from her.”
Conor Cuneen, Keynote Business Speaker ___________________________________________________________________________________
“It has been a few days since your seminar and I am delighted to say that the results have been immediate and impactful. It does not matter if you are an “old pro” or the “new kid on the block”, your seminar was a wake-up call. Everyone enjoyed your presentation style. It was relaxed and fun, yet with a refreshing directness that allowed us to retain and use the information more easily. All of us thank you…and our customers thank you!”
Lori A. Campbell, General Manager - THE LABEL PRINTERS
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"Recently I scheduled my first voice coaching session with Cathy Emma. After just one coaching session wih Cathy, I am pleased to say I made progress. I had three bookings for a total of 12+ hours of speaking. My voice held up very well, thanks to her coaching. The thing I liked best about Cathy was her sincerity, focus and desire to help. Her experience has taught her well. I am happy I made the investment to learn from her."
Laurie Guest, CSP - Event Keynote Speaker
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"On behalf OSI Industries, LLC, I am pleased to recognize Cathy Emma as an expert in providing solutions for business communication, coaching, and business etiquette. Her contributions as an external coach for executives in our organization have helped us achieve our business goals."
Hector H. Velazquez E., Organizational Development Manager - OSI Industries, LLC
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"Thanks so much for our session. I have been putting into practice several of the techniques you shared with me. Without your help, I may have never made the changes necessary to strengthen my voice and assure it longevity. Thanks also for the tips on my presentation skills."
Steve Beck, Corporate Training Solutions
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