Whether you work in a business of your own, or in corporate America, you will want to be effective every time you communicate.
For employers and employees alike, from students and entry level workers to advanced professionals, this handy booklet shows how to reinforce your communication abilities and get your messages across in the most effective way. You will be guided to excellence in business communications for today’s modern and diverse workplace. Put it to use daily and be a stronger representative for your organization.
This booklet can also be customized for you with your company logo. Discounts available for bulk orders.
$ 6.00 Hard Copy Free Shipping
$5.00 E-booklet PDF Format Delivered via email.
VOICE PERSONALITY - Improving the Way You Speak ... The easy way!
Discover how to:
Make a dynamic first impression
Identify and correct common speaking errors
Be a strong communicator in business
Refine your telephone skills and voice mail
Evaluate your voice and take ownership
Keep your voice healthy and resilient
Develop a confident voice of leadership…and MORE!
$ 15.00 CD Free Shipping
$10.00 Two Cassettes Free Shipping
Fantastic CUSTOMER SERVICE Inside and Out
Cathy Emma has co-authored one of the best anthologies on CUSTOMER SERVICE. Twenty experts share SUCCESS SECRETS that can turn your career and business into GOLD! Hundreds of tips and secrets for delighting your customers. Discover fresh ideas for making your work more profitable, stress free, satisfying and more fun! A “must have” resource, 280 Pages paperback.
